Try These Personal Touches That Are Sure To Impress Your Voice Customers

One of the most difficult things about selling a technology such as VoIP, is that customers often view this as a "utility." While these have a very practical and functional purpose, they are often judged solely on their reliability and availability. Put simply,...

How To Increase Customer Retention On Technology Offerings

Earning Your Client Renewals Term After Term Once my Managed Services company reached the highest partner tier with our VoIP provider, we were hungry to pitch it to anyone and everyone who was willing to listen. Since the margins were healthy, it offered us an...

3 Key Differences Between Selling a Solution and Selling A Tool

How To Offer Managed Technology To Businesses In More Meaningful Ways One Tuesday morning in October (several years ago) our Managed Services company got a hit on an email marketing campaign that we had sent out. I remember this distinctly, because it was one of the...

How To Present A Product or Service Demo That Actually Converts

Improve Your Sales Presentations With These Key Factors To Success One of the most critical phases of selling VoIP services is the product demonstration. Generally, consumers are accustomed to an Apple-like experience when it comes to purchasing communication devices....

Voice Hardware Trends To Consider When Pivoting Your Offering For 2021

How Voice Hardware Will Play A Role In The Modern Workplace As businesses continue to unplug from hardware-centric on-premise phone systems in favor of more virtualized offerings, it makes us question, what is the future of hardware in the VoIP market? Should MSP VoIP...

How To Leverage Features & Integrations To Sell More VoIP Contracts

Grow Margins and Increase Retention By Adding More Value To Your VoIP Offering As an MSP that once sold white-labelled VoIP service, I understand the challenges that many will face getting this service offering fully integrated into their tech stack. Our approach...

About BVoIP

BVoIP was born out of an MSP built a centralized and cloud unified communications offering for the IT Channel. As an MSP, standardization is crucial to your success both internally for your company and also for your end users. BVoIP delivers over 180 integrations to multiple platforms many in the IT / MSP vertical such as Connectwise, Autotask, Datto, IT Glue, BrightGauge, DeskDirector, ConnectBooster, and more.. The ability to streamline staff time by automating your call flow in conjunction with your systems and tools can make all the difference between getting by and being profitable. Taking things a step further, BVoIP has packaged and delivered a program that allows you to easily add Cloud VoIP PBX to your product offering without having to re-invent the wheel or add another layer of headache to your daily operations. This program gives you a true profit center to add to your business rather than referring business away and getting little in return. 

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Recent Talkin’ The Talk Posts

Try These Personal Touches That Are Sure To Impress Your Voice Customers

One of the most difficult things about selling a technology such as VoIP, is that customers often view this as a "utility." While these have a very practical and functional purpose, they are often judged solely on their reliability and availability. Put simply, customers expect it to work and only really take notice when it doesn't. What I have found from my experience selling VoIP and other similar managed technology services is that sometimes the details make all the difference. Removing...

read more

How To Increase Customer Retention On Technology Offerings

Earning Your Client Renewals Term After Term Once my Managed Services company reached the highest partner tier with our VoIP provider, we were hungry to pitch it to anyone and everyone who was willing to listen. Since the margins were healthy, it offered us an incredible amount of flexibility in what we could do to win a deal. We could buy out contracts or even offer months of free service if we wanted to, simply because our cost was so little compared to what our clients and prospects were...

read more

3 Key Differences Between Selling a Solution and Selling A Tool

How To Offer Managed Technology To Businesses In More Meaningful Ways One Tuesday morning in October (several years ago) our Managed Services company got a hit on an email marketing campaign that we had sent out. I remember this distinctly, because it was one of the biggest leads that we had ever gotten. After a long courtship and many hours of discovery, technical research and quoting, we finally were able to present a contract for over $250,000 per year in revenue which would have been one...

read more

How To Present A Product or Service Demo That Actually Converts

Improve Your Sales Presentations With These Key Factors To Success One of the most critical phases of selling VoIP services is the product demonstration. Generally, consumers are accustomed to an Apple-like experience when it comes to purchasing communication devices. They expect to be able to touch and feel the device, explore the different features, and experience the appeal of the aesthetics. While there is nothing "sexy" about purchasing business phone services, MSPs and resellers are...

read more

Voice Hardware Trends To Consider When Pivoting Your Offering For 2021

How Voice Hardware Will Play A Role In The Modern Workplace As businesses continue to unplug from hardware-centric on-premise phone systems in favor of more virtualized offerings, it makes us question, what is the future of hardware in the VoIP market? Should MSP VoIP resellers be rethinking the way they market, advertise, and sell their services to accommodate for the ear-bud wearing "zoomers" that are growing accustomed to softer means of communication? I recently spoke to George Bardissi of...

read more

How To Leverage Features & Integrations To Sell More VoIP Contracts

Grow Margins and Increase Retention By Adding More Value To Your VoIP Offering As an MSP that once sold white-labelled VoIP service, I understand the challenges that many will face getting this service offering fully integrated into their tech stack. Our approach (which I now realize was not ideal) was essentially to generate a high volume of VoIP sales regardless of our profit margin, simply to reach the highest partner tier that we could. We thought that if we had our customers under...

read more

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